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Privacy Notice

HiBOU treats personal information as part of order and customer service work, and uses it within the scope needed for transactions, delivery, after-sales contact, site maintenance, and necessary analysis.

Translation preview for review. The Chinese privacy page is the official source.

Information We May Collect

When you place an order, ask about products, join LINE, or contact customer service, you may provide your name, phone number, email, shipping information, invoice information, order details, and payment or delivery status.

The website may also use analytics tools such as GA4 to collect page views, device type, referral source, and interaction records. This helps HiBOU understand which products and content are useful to families.

How The Information Is Used

Orders and DeliveryCreate orders, confirm payment status, arrange delivery or pickup, process invoices, and support after-sales service.
Customer ServiceReply to product, stock, custom order, return, exchange, and partnership questions.
Site MaintenanceFix errors, improve page speed, and confirm product images and links work correctly.
Content ReviewReview page performance in aggregate form and adjust product descriptions or parenting content.

Retention and Service Providers

Information is retained only within the scope needed for business purposes. Order, tax, logistics, payment, and customer service records may be kept when required by law or operations. Information outside the needed scope will be organized or deleted over time.

When necessary, information may be provided to payment, logistics, invoice, website maintenance, or customer service providers so they can complete the service you requested. HiBOU does not sell personal information.

Your Data Rights and Contact

If you want to inquire about, correct, stop use of, or delete personal information, please contact HiBOU by email or LINE. The team will first confirm identity and the relevant data scope, then assist according to the actual situation.

Contact: service@hibou.tw | LINE official account @816qeamr | Service hours: Monday to Friday 11:00-17:00.

This preview is organized according to the disclosure spirit of Taiwan's Personal Data Protection Act. It is not legal advice.